Terms and Conditions for Ember & Oak Provisions

Welcome to Ember & Oak Provisions. These Terms and Conditions ("Terms") govern your use of our website and services, including the purchase of products, booking of catering services, and enrollment in cooking classes. By accessing or using our online platform, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our website or services.

1. Definitions

• "Service" refers to the website, sales of products, catering services, cooking classes, and any other offerings by Ember & Oak Provisions.
• "Products" refers to high-quality barbecue meats, gourmet grilling spices and rubs, artisanal sauces, premium charcoal and wood chips, grill accessories, and outdoor cooking equipment.
• "User," "You," "Your" refers to any individual or entity accessing or using our Service.
• "Company," "We," "Us," "Our" refers to Ember & Oak Provisions.

2. Use of Our Service

• Eligibility: By using our Service, you confirm that you are at least 18 years of age or have legal parental or guardian consent to enter into these Terms.
• Account Responsibility: If you create an account on our site, you are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
• Prohibited Uses: You agree not to use our Service for any unlawful purpose or in any way that could harm, disable, overburden, or impair our website or interfere with any other party's use of our Service.

3. Product Sales and Orders

• Product Descriptions: We strive to ensure that product descriptions, images, and pricing are accurate. However, we do not warrant that product descriptions or other content are entirely accurate, complete, reliable, current, or error-free.
• Pricing: All prices for products are subject to change without notice. We reserve the right to refuse or cancel orders placed at an incorrect price.
• Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
• Shipping and Delivery: Shipping and delivery terms will be specified at the time of purchase. Risk of loss and title for items purchased from Ember & Oak Provisions pass to you upon our delivery to the carrier.

4. Catering Services

• Booking and Confirmation: Catering services require a formal booking process, which may include a deposit and signed agreement. Confirmation of services is subject to availability and mutual agreement on terms.
• Cancellations: Cancellation policies for catering services will be outlined in your specific catering agreement.

5. Cooking Classes

• Registration: Registration for cooking classes is on a first-come, first-served basis and requires full payment at the time of booking.
• Cancellations and Refunds: Class cancellation and refund policies are detailed on the individual class booking page. Generally, a minimum notice period is required for refunds or rescheduling.
• Safety: Participants in cooking classes are required to adhere to all safety guidelines and instructions provided by our instructors. Ember & Oak Provisions is not responsible for injuries sustained due to failure to follow instructions.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Ember & Oak Provisions or its content suppliers and protected by Canadian and international copyright laws. Trademarks, service marks, and trade dress of Ember & Oak Provisions may not be used without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Ember & Oak Provisions shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use or the inability to use our Service or the Products.

8. Indemnification

You agree to indemnify, defend, and hold harmless Ember & Oak Provisions, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us:

• Company Name: Ember & Oak Provisions
• Address: 2847 Yonge Street, Suite 310, Toronto, Ontario, M4N 2J4, Canada
• Phone: (416) 555-0187